First, get on the same page.
Choose who facilitates this session; swap next time. Check energy, say what each of you wants from the block, and agree the output. Neither person’s skills give them the final say.
Questions for both of us
- What should change based on the feedback we actually received?
- What repeats?
- Is it a problem with clarity, value, price or delivery?
- What is the smallest improvement?
Make it happen
20 min collect feedback; 30 min one improvement or first fulfilment; 10 min update the log.
Use the step buttons to move through the timeboxes. Pause when you need to; a timer helps us focus, not rush each other.
We can move on when…
The change addresses a real observation, not a new pet feature.
If we get stuck
If replies are sparse, improve one observed usability issue and record the unanswered question for next week.
For a disagreement: two minutes each to explain, then choose the smallest reversible test together. For a bigger pause: agree when to return.